Wednesday, October 2, 2013

Self-service U.S. Customs Kiosks at O'Hara Airport in Chicago

As of October 1, 2013, Canadian citizens arriving on international flights at O'Hare International Airport started clearing customs more quickly by using self-service kiosks for the first time under an expansion of the new program for entry into the U.S. For those that are not flying out of Toronto where U.S. Immigration service is in place this will be a great time saver. Canadian citizens with Canadian passports can use the electronic kiosk service, according to the U.S. Customs and Border Protection and the Chicago Department of Aviation. Kiosk users do not need to fill out a paper customs declaration form. Instead they are prompted to scan their passport at the kiosk, which takes a photograph of each traveler and asks him or her to answer questions on a touch screen to verify flight and biographical information and complete a customs declaration. A receipt is issued, and travelers show the receipt and their passport to a customs officer, officials said. The electronic processing effectively allows users of the free service to beat the long lines of passengers who sometimes wait hours to enter the U.S. by going through traditional customs procedures that involve filling out documents and then appearing before a customs officer who scans travelers' passports and verifies their paper customs declaration forms, officials said. Passengers using the kiosks have generally spent 15 minutes or less in the international customs hall at O'Hare's Terminal 5, officials said. From information provided by the London International Airport - London, Ontario

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