AIRPORT NEWS FOR AVID TRAVELERS

MONTRÉAL-PIERRE-ELLIOTT-TRUDEAU International Airport has become the first airport in North America to offer passengers self-service baggage drop-off points, essential counterparts to the kiosks and other self-service systems already available. This latest development means that Montréal-Trudeau passengers can now complete the entire check-in process themselves. However, before proceeding to a self-service baggage drop-off point, they must have already checked in and printed their luggage tags at a self-service check-in kiosk. This process normally takes less than a minute. Airline agents are available to help passengers if necessary.

Developed in collaboration with COFELY Services, a subsidiary of the GDF-Suez Group, the new selfservice baggage drop-off points are equipped with bar-code readers and touch screens that passengers can use to enter the necessary information by following the instructions. In this way, the system automatically matches pre-checked-in passengers with their pre-tagged luggage. WestJet is the first airline to adopt the process for its flights. Other carriers operating out of Montréal-Trudeau are also planning to offer their passengers this option soon. Passengers who still wish to have the option of checking in at a traditional airline counter are welcome to do so. Self-service baggage drop-off facilities are also already in operation at some of the world‟s airports, notably in Europe.
 
Courtesy of YYZ Travel Group April 2012 Newletter